What is VPMS™?
VPMS™ is the Virtual
Property Maintenance System designed for property
managers who need to work with tenants, owners and contractors.
If you are a property manager, ask yourself these questions:
Q: Do you ever get complaints from tenants that the repairs are not
done quickly enough or not at all?
Q: Have you ever carried out repairs to an appliance (eg. dishwasher) and ended up paying for it (eg. the machine was still under warranty but did not know)?
Q: Would you like to know your staff or contractor is doing their job efficiently?
If the answer is yes to any one of these questions, you need VPMS.
Overview
VPMS provides you, as a property manager, an online web portal
to manage all your tenants, owners and contractors in an extremely easy
way. It handles all the service requests and deliver to the responsible
property managers and contractors. With its automatic emailing function
and status tracking, it provides a win-win-win solution which results
in more happy tenants and owners, more efficient property services =>
more businesses!
Process
The process of using VPMS is really simple:
1. Tenant logs online to create a service request.
2. Property Manager logs online to manage the service request.
3. Owner logs online to authorise the repair or review the service
requests for his / her properties.
4. Contractor logs online to report the status.